What information you'll need to provide to get starded?
To be able manage youre WordPress site we will need the following access . (we can help you find this information)
WordPress Admin Panel Login
Cpanel Web Host Login
We Should have Cpanel or FTP access
Host Name / IP Address:
If i have more then one site can i get a better price?
Yes, We can do multiple websites maintenance service for your business. please contact us ether by phone , chat or by submitting the form above to give us more information of how many websites you want to maintain. We’ll try to work it out and get you a custom price. depends on how many you may have.
My site breakes and i have an active plan, Would you fix it?
Yes, if you have an active plan for wordpress site backup service then we will restore the site to the latest back up point we exported from your wordpress site including files , theme settings, and database.
which make it easy to restore your site and with no additional cost.
Why its importent to have backup of your website outside your hosting?
Well site backups are very impotent, anything can happen , if its site error after updating some plugin or technical error with the hosting or might be hacking. That’s why its recommended to have a backup of your site outside the your hosting.
if you have a plan with us that includes site backup, We will export an image of your website including website files, theme settings , plugins, and database phpmyadmin. in any point if something may happen we will restore the latest backup we have. and your site back to normal with no time.
What happen next after i purchased a maintenance Plan?
After you have complete the purchase of our WordPress maintenance package plan we will contact you within 1 hour to 24 hours ether by email or phone.
We will need to complete the details information to get started with your website maintenance.
How do i cancel my subscription?
To Cancel the website maintenance subscription you can do it anytime you want by yourself throughout paypal or contact us , We will do it for you.
you can use the Live Chat on our website , Shot an email or call during business hours.